Social services organization
Academic Year 2023/2024 - Teacher: GRAZIA CAPUANOExpected Learning Outcomes
Acquire the fundamentals about the organisational structure of social services; learning the organisational dynamics of the services and institutional spaces within which social workers act; the role peculiarities and functions of the social worker in personal services.
Required Prerequisites
No prerequisites required.
Attendance of Lessons
Classes will be held in person in interactive mode. Twelve hours will be devoted to activities of laboratory.
Detailed Course Content
1. ORGANISATIONAL STRUCTURE OF SOCIAL SERVICES: THE ROLE OF THE SOCIAL WORKER IN THE SERVICES OF THE PERSON
The organisational context of services to people. The organisations. The organisational culture. Organisations in services to people. Social service and organisations: public institutions and Third Sector. Social service and freelance work. Social service and international cooperation at development. Qualitative improvement, evaluation processes and work styles in social service. Role and functions of the social worker in organisational realities.
2. THE PROGRAMMING OF PERSONAL SERVICES: ORGANISATIONAL DYNAMICS IN SOCIAL ASSISTANCE SERVICES, SOCIO-SANITARY, CRIMINAL AND PENITENTIARY FIELDS.
Social work; work processes; coordination function; service network management; organisational assets; evaluation.
The network of services to persons; the integrated system of social interventions and services; the network of services for adults, people who are not self-sufficient or disabled, minors and families, elderly, immigrants; interventions for problems of dependence, in the criminal and penitentiary field; measures to combat poverty and social service in emergency.
Textbook Information
ORGANISATIONAL STRUCTURE OF SOCIAL SERVICES: THE ROLE OF THE SOCIAL WORKER IN THE PERSONS SERVICES.
CRIMINAL AND PENITENTIARY SERVICES
- Pichierri A., Sociologia dell’organizzazione Laterza 2011 (capp.1-10)
- Campanini A., Gli ambiti di intervento del servizio sociale, Carocci, 2020 (cap. 15)
- Franzoni F., Anconelli M., La rete dei servizi alla persona, Carocci, 2021 (capp. 1-9)
- Campanini A., Gli ambiti di intervento del servizio sociale, Carocci, 2020 (capp. 2,3,4,5,6,7,8,9,11, 12,13,14,16)
- Pennisi C. Castro M.P. Il contributo delle misure di contrasto alla povertà al consolidamento della
- Governance multilivello nel nuovo welfare. Il caso della Sicilia, in Sociologia Italiana- Ais Journal of Sociology 2021 Egea-Bocconi Ed., Milano.
- Capuano G., Una proposta di riorganizzazione delle attività territoriali nei Distretti Sanitari dell'ASP 3 di Catania, FrancoAngeli 2017,Collana quaderni CeDoc (cap. 8, pp. 141-154)
CRIMINAL AND PENITENTIARY SERVICES
Learning Assessment
Learning Assessment Procedures
ORGANISATIONAL STRUCTURE OF SOCIAL SERVICES: THE ROLE OF THE SOCIAL WORKER IN THE PERSONS SERVICES.
CRIMINAL AND PENITENTIARY SERVICES
VERSIONE IN ITALIANO
- Pichierri A., Sociologia dell’organizzazione Laterza 2011 (capp.1-10)
- Campanini A., Gli ambiti di intervento del servizio sociale, Carocci, 2020 (cap. 15)
- Franzoni F., Anconelli M., La rete dei servizi alla persona, Carocci, 2021 (capp. 1-9)
- Campanini A., Gli ambiti di intervento del servizio sociale, Carocci, 2020 (capp. 2,3,4,5,6,7,8,9,11, 12,13,14,16)
- Pennisi C. Castro M.P. Il contributo delle misure di contrasto alla povertà al consolidamento della
- Governance multilivello nel nuovo welfare. Il caso della Sicilia, in Sociologia Italiana- Ais Journal of Sociology 2021 Egea-Bocconi Ed., Milano.
- Capuano G., Una proposta di riorganizzazione delle attività territoriali nei Distretti Sanitari dell'ASP 3 di Catania, FrancoAngeli 2017,Collana quaderni CeDoc (cap. 8, pp. 141-154)
CRIMINAL AND PENITENTIARY SERVICES