ORGANIZZAZIONE DEI SERVIZI SOCIALI

Learning Objectives

• ASSETTO ORGANIZZATIVO DEI SERVIZI SOCIALI: IL RUOLO DELL'ASSISTENTE SOCIALE NEI SERVIZI ALLA PERSONA
  The module aims to provide tools and analysis criteria useful to the knowledge of the organizational system, social services and interventions.
  The course contents are aimed at understanding the organizational models of social service, its operational areas and application with reference to the cultural changes and regulatory occurred. The learning outcomes are the knowledge and critical analysis of the network of services for people in 'organizational structure in force.
  The / a student / she will be able to read the organizational context, understand variables and learn the methods of intervention and individualized synchronous context. Learn the size macro organizational contexts, the social network of reference and the ability to activate functionally. It will be supported by methodological knowledge and by learning social skills and awareness of personal and professional to understand the complexity of organizational contexts and experience through field activities proper intervention methods. Take knowledge of communication styles and different relational styles.
  
• LA PROGRAMMAZIONE DEI SERVIZI ALLA PERSONA: DINAMICHE ORGANIZZATIVE NEI SERVIZI SOCIO-ASSISTENZIALI E SOCIO-SANITARI
  The module, which includes the study of the law of social assistance and social health, aims to prepare the / a student / ssa to work in organizations that deliver services to the people by providing empirical knowledge through simulations in the classroom. The testing proposal, supported by basic theoretical knowledge, aims to learn the organizational dynamics that influence the effectiveness of social work services to people.

Detailed Course Content

• ASSETTO ORGANIZZATIVO DEI SERVIZI SOCIALI: IL RUOLO DELL'ASSISTENTE SOCIALE NEI SERVIZI ALLA PERSONA

  The organizational context of personal care services. Organizations. The organizational culture. Service organizations to people. The social services and organizations: public institutions and third sector. The social service and professional services. qualitative improvement, valuation processes and work in social service styles. The social worker's role and functions in the institutional organizational realities.

• LA PROGRAMMAZIONE DEI SERVIZI ALLA PERSONA: DINAMICHE ORGANIZZATIVE NEI SERVIZI SOCIO-ASSISTENZIALI E SOCIO-SANITARI

  Social work; the operator's role; the work process; the division of labor; the uncertainties of management; coordination; the network of services; the organizational matrix; the evaluation.

  The network of services to the people; the integrated system of interventions and social services; the network of services for: elderly, disabled, children, adolescents and families, combating poverty and social exclusion, high integration services.

Textbook Information

• ASSETTO ORGANIZZATIVO DEI SERVIZI SOCIALI: IL RUOLO DELL'ASSISTENTE SOCIALE NEI SERVIZI ALLA PERSONA

  Gui L. – Organizzazione e servizio sociale – Carocci editore 2009 (cap. 1-10 )

• LA PROGRAMMAZIONE DEI SERVIZI ALLA PERSONA: DINAMICHE ORGANIZZATIVE NEI SERVIZI SOCIO-ASSISTENZIALI E SOCIO-SANITARI

  Toniolo Piva P. – I servizi alla persona - Carocci editore (cap. 1 - 9 )
  Franzoni F., Anconelli M. – La rete dei servizi alla persona – Carocci editore (cap. 1 - 9 )