EDUCATION OF COMMUNICATION AND CONFLICT MANAGEMENT

To know the basic elements that characterize pedagogy in relation to its specific subject of investigation and the methodologies underlying it.

Attendance is optional but it is advisable to follow the lessons so that you can support the verification in the process.

Presentation of the course and meaning of the subject of investigation of the pedagogy of communication: training and communication; The fundamentals of communication pedagogy; Effective listening and educational criteria and practices; Listening as a receptive moment of communication, but also the basis of every process of relationship and interaction; The educational and social relationship; The pedagogical action and orientation of young and old in an existential and life project; The communicative-relational dynamics, with particular reference to non-violent communication and the skills necessary for the educator to develop the art of empathetic and active mutual listening and creative management of conflicts; Education for peace; Integrated management of communication processes within the group; The appropriate and early ways of detecting conflicts, especially those induced by a weak interaction between the various person-subjects and the system; Conflict as a synthesis to build new social relationships; The education of the citizen. Post-modern communication and training

D. Novara, La grammatica dei conflitti, Casale, Sonda 2011 B. De Angelis, L'Ascolto Atto Cosciente e Virtù civile, Anicia, Roma 2013 P. Mulè, Ruolo e competenze del tutor nella relazione educativa tra docente e studente, Cooperativa Sociale Ragazzi In Volo, Ragusa-Catania 2012 P. Mulè, a cura di, Il Curricolo verticale e l’insegnamento di Cittadinanza e Costituzione, Pensa Multimedia, Lecce 2019

There will be an ongoing check on a date agreed with the students who follow the text of the tutoring. The test consists of group work on the topics covered in the text that are presented orally by the groups in different ways: reports, p.p. presentations and conceptual maps. The final verification is oral.